Fast & Discreet Delivery in Plain Packaging
Discretion is a key value here at Latex, Leather and Lace, and we know you may not want your purchase to be identifiable as to where it has come from, and you propbably dont want your postie, local courier driver or anybody else knowing what you are having delivered, so we never mention Latex Leather and Lace on the outside of our packages, simply our return address, with our trading company name 'APW Trading Ltd', this also goes for your bank / card statements. 100% discretion assured.
Delivery in Plain Packaging.
We only use plain packaging on our parcels, again to make sure there is no external reference to what you have purchased or from where it has come, There is also no paperwork on the outside of your package beyond a standard Royal Mail or Courier Label bearing the recipient details and our return address.
So wether it's a present for the wife or girlfriend or something you want to keep to yourself, we will always do our best to ensure our deliveries are as discreet as possible. The vast majority of our shipments are made via Royal Mail 1st Class Signed For Service, with larger and more valuable items being sent via Courier.
Please note: For Internation orders outside of the EU we are legally bound to provide a full invoice for your goods on the outside of the parcel for customs processing.
UK Delivery Rates & Charges
The following table shows our UK delivery charges. Our primary shipping method is via Royal Mail Parcel 24 & Royal Mail Parcel 48 Services with Next Day Courier options also available at the checkout.
|Delivery Method||Usual Delivery Time||Cost||Options|
|Standard UK Delivery||(3 - 5 Working Days) After Despatch **||£3.95||FREE on orders over £55 *|
|FREE Standard UK Delivery||As Above||FREE|
|Next Day Delivery (Order Before 1pm) ***||Next Working Day Orders Placed before 1pm will be despatched sameday.||£9.95||
Next Working Day Delivery will only be available when the item is physically instock in our UK warehouse.
* FREE UK delivery is available on orders over £55 see below.
** Deliveries may not be despatched same day, please check your items despatch estimate on the product page prior to ordering.
*** For UK Next Working Day Courier Delivery Orders Must Be Placed Before 1pm for same day despatch (Mon - Fri only),
PLEASE NOTE WE DO NOT DELIVER OR SHIP ON SATURDAYS, SUNDAYS & BANK HOLIDAYS.
FREE UK Delivery
All UK Orders over £55 are eligible for FREE of charge delivery within the UK, regardless of the size or weight of the item you have ordered, this FREE delivery service is made via Royal Mail 48 and may or may not be a "Signed For" delivery, depending on the value of your order. In general all Royal Mail 48 delivery items are delivered in approximately 2 to 5 days of despatch, you may of course upgrade your order to Royal Mail 24 Service, or One of our Courier Delivery Options at the checkout.
UK Orders under £55 are required to pay our standard charges for UK delivery, again this is regardless of the size or weight of the item or items you have ordered.
We can deliver your order pretty much anywhere in the world you require it, both in and out of the European Union via our partnership with TNT.
Delivery within the EU
We can deliver your order anywhere within the EU via TNT, these delivery services are tracked and or signed for services and generally take from 2 - 5 days to arrive at their destination from the time of despatch. You will be sent tracking information for you delivery as soon as we despatch it.
Delivery Outside the EU
Deliveries to countries outside the EU are made via TNT and are fully Tracked & Signed For services in most countries. International deliveries outside the EU may take upto 7 days to arrive from time of shipping.
You will be send tracking information for you delivery as soon as we despatch it.
Customs & Import Charges
For all deliveries where customs & or Import charges may be payable you the receiver will be liable to pay these charges as well as any charges levied by the carrier for customs clearance etc, please ensure that you understand your local customs charges & import processes prior to ordering.
Estimated Despatch Times
On all of our product pages you will see a Scheduled Despatch Time Estimation, these are calculated by the location and availability of stock, in either our warehouse or those of our suppliers, we do not hold every product in stock ourselves however we do include information from our suppliers as to the availability of products from their warehouses and include this in our delivery schedule information, so where you see a message like the one below:
This message means that the product is not in stock with ourselves but our supplier can get it to us quickly and we can then ship it on to yourself within 3 to 5 working days please add this to your selected delivery method for estimated delivery times.
When you see a message that says "In Stock for Same Day Despatch" this means the item is in our warehouse and can be despatched the same day if ordered before the despatch cut-off time (2:30pm)
- All delivery times are quoted in "working days" (Monday to Friday) and do not include "weekends" (Saturday and Sunday).
- We ONLY despatch goods on "working days" (Monday to Friday) there is no courier or Royal Mail collection from ourselves on "weekends" (Saturday and Sunday).
- Orders must be placed before our despatch cut off of 2:30pm in order to be despatched the same day, please note we will attempt to despatch orders placed after this time where possible, however we cannot guarantee it, especially at busy times (Christmas, Valentines, etc).
- When your goods are despatched you will receive an email confirming the despatch of your order and also the delivery method and any tracking information for your order, if you have not received this mail within your scheduled delivery time then please contact us via e-mail, and we will do our best to get the information for you as quickly as possible.
- Whilst we try to give the best possible information to you regarding deliveries, we are always at the mercy of our delivery partners, Royal Mail 24 Service delivers 90+% of all parcels next day however please note this is not a guaranteed next day service, and at busy times like Christmas you should allow up to three days for delivery even for Royal Mail 24.