Frequently Asked Questions
Are Your Deliveries Discreet?
In a word YES, the only marking on our packaging is from our trading company APW Trading Ltd, nowhere on your package is the name Latex, Leather and Lace shown or is there any indication of the contents of your delivery. If you want to know more then follow the link to learn more about our Fast, Discreet Delivery Services. via Royal Mail 24 and Royal Mail 48 and DHL Woldwide Express.
Is My Payment Secure?
YES! we utilise SSL encryption across our entire website so that at all times you connection to our site is both encrypted and secure, then at the payment stage we use Sage|Pay the largest secure payment provider in Europe and a trusted household name, your card statement will show APW Trading ltd not Latex, Leather and Lace so even that is safe, secure and discreet.
How fast can you deliver my order?
We make every effort to get your order to you as quickly as possible, however we do not hold all our products in stock at all times, and some items have to be ordered in, you will see on our product a typical delivery time, this is a fairly accurate indication of the time it will take for your order to be delivered. Some of our more specialist products like Datex clothing etc are made to order and can take up to three weeks to arrive. these delivery times are quoted on the product pages and whist we can sometimes deliver these items quicker, it is best to contact us before placing your order if you need and item faster than the stated delivery times.
Do you work with bloggers or reviewers?
Yes we do, we are always looking for good product testers and reviewers to work with, check out the page below and drop us a line if you are looking to get involved.