Safe and Secure Shopping at Latex, Leather and Lace

We value your Safety and Security here at Latex, Leather and Lace and as such we have done everything in our power to ensure that you can shop with confidence via our website.

Full SSL Security

www.latexleatherandlace.co.uk is a fully SSL secured shopping platform, unlike many internet stores we don't just apply SSL security to our checkout or card payment process, we apply it to every page of our website to keep you 100% safe and secure at all times whilst using our website.

If you click on the Trustwave SSL site seal above it will guarantee our identity to you and the SSL encryption it provides will ensures all data that is exchanged between yourself and our website in encrypted at all times, just check your browser bar for the green padlock and you will know your safe.

Sage|Pay Secure Payments System

Possibly the most import part of your shopping experience is the payment process, this has to be 100% safe and secure, to make sure that you always are we outsource all our credit and debit card transactions to Sage|Pay . Sage|Pay are the global leader in internet payment solutions providing fast and secure credit card processing with total safety for all concerned.

PCI DSS Level 1 Compliant.

Sage|Pay has the highest level of card data security (PCI DSS Level 1 compliant) so our customers can use our system with peace of mind and shoppers are protected against fraud. With some 50,000 businesses using sagepay payment solutions across Europe we could not see a better solution for providing you with fast, safe and secure transactions.

Shop with Confidence

We have teamed up with Trusted Shops Reviews to allow our customers to openly review our website and products as-well as their overall customer experience.

Whilst we do ask that if your experience has been negative that you contact us and give us the opportunity to rectify any issue you may have, we also believe that this should be an open forum, and we have no power to influence what is or is not written about us on the Trusted Shops site, or any other review site for that matter,

Whenever you place an order a Trusted Shops window will appear once your order has been confirmed, simply click on the button and they will send you an email a few days later to ask you how your purchase has gone and if you wish to leave a review, they will not badger or bother you, and they will send you one and only one e-mail.

Fast Discreet Deliveries

We aim to get your purchases to you as quickly and discreetly as we possibly can, you can see more about our shipping process on our delivery information page., there is generally information on all product pages regarding delivery times and estimates, based on where goods are currently located in the supply chain.

If you have any questions or would like to contact us to verify the whereabouts of a delivery then please feel free, we attempt to answer all e-mails as quickly as possible, but if thats not fast enough then please give us a call.

Accepted Methods of Payment

We accept the following payment methods (Visa, Mastercard, Maestro, American Express and Paypal).

       

All of these payment methods expect Paypal are processed via the Sage|Pay Payments System.